Effective Date: October 25, 2025 | Last Updated: 25.10.2025
Welcome to Solar Moscow. These Terms of Service ("Terms") govern your use of our website (solarmoscow.com) and solar installation services provided in Austin, Texas and surrounding areas. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
By using Solar Moscow's website, requesting a consultation, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, as well as our Privacy Policy. These Terms constitute a binding legal agreement between you ("Customer", "you", or "your") and Solar Moscow ("Company", "we", "our", or "us").
Solar Moscow provides comprehensive solar energy solutions for residential properties, including:
All services are subject to site conditions, local permitting requirements, utility company approval, and equipment availability.
Our free consultation service includes an initial phone or video discussion (approximately 15-20 minutes) and a remote or in-person property assessment. During this process, we evaluate your roof condition, orientation, shading, electrical system, and energy consumption patterns to determine solar feasibility.
This consultation does not obligate you to purchase our services, nor does it obligate us to provide services if we determine your property is unsuitable for solar installation. Final system specifications, energy production estimates, and pricing are subject to detailed site analysis and may differ from preliminary assessments.
Following the assessment, we will provide a detailed written proposal including system specifications, estimated energy production, pricing, financing options (if applicable), warranty terms, and project timeline. This proposal is valid for 30 days from the date of issue unless otherwise specified.
A separate installation contract will be executed upon your acceptance of the proposal. The contract will specify payment terms, project milestones, warranty details, and both parties' obligations. Installation cannot commence until the contract is signed and the initial deposit is received.
All pricing is provided in US dollars (USD) and is subject to change based on final system design, site conditions discovered during installation, changes in equipment costs, or modifications you request. Standard payment structure includes:
Specific payment terms will be detailed in your installation contract. We accept bank transfers, checks, and major credit cards. Financing options may be available through third-party lenders, subject to credit approval.
Typical residential solar installations in Austin are completed within 1-3 days of active work. However, the full process from contract signing to system activation typically takes 4-8 weeks and includes:
Timelines are estimates and may vary due to weather conditions, permit processing delays, equipment availability, utility company schedules, or unforeseen site conditions. We will keep you informed of any delays and work diligently to complete your project as quickly as possible.
All Solar Moscow installations include comprehensive warranty coverage:
Warranties do not cover damage caused by acts of God, accidents, misuse, unauthorized modifications, or failure to perform recommended maintenance. Warranty terms and exclusions will be detailed in your installation contract.
You may cancel your solar installation contract at any time before our team begins physical installation work at your property. In such cases:
We collect and process personal information only for legitimate business purposes related to solar installation services. All data is stored securely and used in accordance with our Privacy Policy. We comply with applicable privacy laws including GDPR and CCPA where applicable.
To the maximum extent permitted by law, Solar Moscow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of our services, even if we have been advised of the possibility of such damages.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Travis County, Texas.
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms or our services, please contact us:
Solar Moscow
123 Solar St
Austin, TX 78701, USA
Email: info@solarmoscow.com
Phone: +1 800 555 0199
Manager: Alex Petrov